Privacy Policy

We here at ShopHop understand that the faith you place in us is of paramount importance. That's why we insist upon the highest standards for secure transactions and customer information privacy.

Please carefully read the following policy as it enumerates what kind of personal information we collect and retain, how we use it, whom we may disclose it to, the security measures for that information, etc.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is to be read in conjunction with the Terms & Conditions.

1. Collection of Information & Cookies

When you use our Website, we collect and store your personal information which is provided by you voluntarily from time to time. We do this in order to provide you with a safe, smooth, quick and personalized experience, thereby enhancing your ShopHop experience.

In general, you can visit and browse the Website whilst being anonymous (i.e. without disclosing any personal information). However, once you have provided us with your personal information, you are no longer anonymous to us. While providing your personal information, we indicate which fields are mandatory and which are optional. The information we collect is used primarily for internal research purposes (user intent, demographics, preferences, etc.). Such research is conducted to improve customer care, security and ensure customer satisfaction. Information is analyzed on an aggregated basis and such information includes URLs of sites visited prior and post visiting ShopHop, computer browser information and your IP address.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at or mailing us at: ShopHop (Pod Conceptions Services Pvt. Ltd) Awfis - 4th Floor, Cambata Building,, 42, Maharshi Karve Rd, Churchgate, Mumbai, MH, 400020, India.

Should you choose to buy on the Website, we collect information about your purchasing behaviour.
In such cases we also collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

While registering for a free account we collect personally information such as your email address, name, phone number, credit card / debit card / other payment instrument details, etc. You can browse some sections of our Website without being a registered member, however, in order to place an order you are required to register. We also use your contact information to inform you of offers and events based on your interests. You can opt-out/unsubscribe from these promotional correspondences at any time.

Any personal correspondence, between you and us, such as emails or letters, may be collected by us in a file specific to you. If users or third parties send us correspondence about your activities or postings on the Website, such information shall also be included in the aforementioned file.

Should you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect any such information that you provide to us. Such information is retained by us to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

By accessing our Website you agree to let ShopHop and our affiliates, process and use the personal information entered by you to perform and execute deals and contracts initiated through the website. Such information particularly includes your name, address, telephone number, email address, sex and date of birth.

We will not sell, trade or disclose to third parties any information derived from the registration or use of our Website (including names and addresses) without your consent (except in the aforementioned circumstances and as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others).

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.


2. Cookies

We use “cookies” as data collection devices on our Website. “Cookies” are essentially compact files are deposited on your hard drive that aid us in providing our services. These help use analyze our web flow, website hits, promotional efficiency and to ensure security. Certain features offered on our website only function courtesy these “cookies”. These “cookies” also help reduce the number of times you have to enter your password during a session.

Please note that most cookies are “session cookies” which mean that they are automatically erased from your hard drive at the end of your session.

You are free to decline our “cookies” at any time but please note that this may cause the loss of certain features and may require you to enter your password far more frequently during sessions.

Should you encounter third party “cookies” or any other such similar devices on our website, please note that we do not control nor are we responsible for the same.

3. Links to Other Websites 

Our Website links to other websites that may collect personally identifiable information about you. is not responsible for the content or privacy practices of those linked websites.


4. Security Measures

Our Website has stringent and strongly enforced security measures in place to protect the loss, alteration and misuse of the information you have provided us. Whenever you change or access your account information, we offer the use of a secure server. Once you have provided us with information we adhere to strict security guidelines and policies, protecting it against unauthorized access.

5. Advertisements

We mainly use third-party advertising companies on our Website. These companies may use information (such as your name, address, email
address, telephone number, etc.) about your visits to our and other websites in order to provide advertisements about goods and services matching your interests.


6. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


7. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


8. Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at ShopHop (Pod Conceptions Services Pvt. Ltd)

[Awfis - 4th Floor, Cambata Building, 42, Maharshi Karve Rd, Churchgate, Mumbai, MH, 400020]

By Praveen Menezes